• Training and Development Manager

    Job Location US-OH-Dunbridge
  • Overview

    This position supports the company’s strategic priorities and growth through the design and delivery of training programs that advance the knowledge and skills of the PBE team members and acts as organizational development liaison and advisor to the organization's leadership. This position is responsible for the development and integration of associate development programs and associated projects to achieve strategic business goals and operational objectives to improve the productivity of the organization's employees. This position assesses property-wide developmental needs to drive training initiatives and identifies and arranges suitable training solutions for employees.


    In alignment with the company’s mission, values, strategic goals and operational challenges: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


    • Working with internal stakeholders to identify, design, create and/or deliver high quality learning and development content for all enterprise learning and development, including PBE University, new hire orientation, job skills, functional improvement and future talent development for operations and office associates.

    • Develops learning activities, audio-visual materials, instructor guides and lesson plans.

    • Reviews evaluations of training courses, objectives and accomplishments.

    • Creates an annual plan and budget to establish learning and development priorities.

    • Utilizes a multimedia approach to content and delivery to be effective in achieving learning objectives with diverse audiences.

    • Sources, evaluates, hires and manages external instructional designers and facilitators to ensure effective training programs.

    • Conducts follow-up surveys and analysis of all completed training to measure results effectiveness.

    • Coaches others in content and training methodology for the purpose of implementing train-the-trainer programs or to ensure quality and consistency.

    • Manages deadlines and deliverables to ensure all elements of projects are delivered on schedule while maintaining flexibility and providing updates on project plans when changes arise.

    • Exemplifies the company mission and values daily. Works effectively as a team member with other PBE team members.

    • Directs the needs assessment for training and staff development to enhance the effectiveness of employee performance in achieving the goals and objectives of the company.

    • Identifies/incorporates best practices and lessons learned into program plans.

    • Trains employees on HR issues and practices. Presents course materials.

    • Consults with management on employee training for performance, organizational development strategies and leadership development matters.

    • Develops and maintains internal and external organizational programs and communications to support community relations projects, internal communications (bulletin boards and newsletters) to ensure employees have knowledge of community service programs, training and development events and resources.


    Minimum Qualifications/Experience:

    • A Bachelor’s Degree in education, business administration or human resources or a related field.

    • A minimum of five recent years of organizational training and development experience, including proven success in key areas of the position responsibilities.

    • Demonstrated knowledge of developing multimedia training delivery methods, both in-house and via outside providers

    • Outstanding verbal, written, multi-tasking and presentation skills.

    • The ability to create momentum and foster organizational change through content development and training

    Preferred Qualifications/Experience:

    • MBA or MOD preferred, but not required.

    • Experience in a leadership role.


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